Simon F.

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Member since 08/16/2021 @simon-fessard

IT experienced Scrum Master

Seasoned IT professional with 12+ years of diversified experience with core competencies in project management, business transformation initiatives, process optimization and solution design within IT & Telecommunication domains.

Specialized in IT Infrastructure, Network engineering and software development projects using Agile and Scrum techniques. Possessing a proven track record of success and cost optimization across all projects served. I am looking for a faced paced organization where my expertise will be an asset.









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Scrum Master - IT Infrastructure Software solutions

  •  Canadian National Railway
  •  Jan 2020 - Till Now

Achievements:  Streamlined the team’s delivery processes and standardized documentation & monitoring patterns, leading to greater efficiency.  Transitioned the team from waterfall to Agile mindset and coached the teams through the transition.  Handled simultaneously multi-vendor Proof of Concepts on Network tools (Resulting in a CAD 3M contract). Key Responsibilities:  Leading Scrum ceremonies and delivery activities for 2 teams on 7 different products.  Managing delivery team capacity planning, designing and documenting software solutions ensuring technology’s high-availability and reliability, meeting with operational excellence & safety critical objectives.  Mapping projects scope, objectives and streamlining efforts toward attaining optimum projects configuration in line with critical success factors.  Formulating strategic plans, ascertaining resource allocation estimates, monitoring project progress and informing the same to team, clients and service managers to enable proactive service.  Sorting out and highlighting the roadmap options for monitoring tools.  Enhancing project’s output image and ensuring promotion of services provided across client sites through exemplary service and careful nurturing of client relationships thereby guaranteeing maximum client satisfaction. Tools: Jira ● Jira Tempo ● Confluence ● Miro ● MS 365 ● Tableau (Server/Prep/Desktop) ● NNMi ● OBM ● NA ● SM ● Nokia Services Platform (NSP) ● SCOM ● SevOne ● RiverBed ● LiveAction ● Netscout ● Dynatrace ● MS Azure Monitor ● ServiceNow

Solution Design Team Leader

  •  Oct 2018 - Nov 2019

Achievement:  Led end-to-end foundation development for BI network capacity & performance framework from data sets collection to visualization development.  Introduced the team to Agile and Scrum methodologies Key Responsibilities:  Managed design and delivery team activities (5 FTEs).  Drove workshops with Business and IT stakeholders bridging user requirements with monitoring software solution design options (IT Infrastructure – On-Prem/Cloud & Network Infrastructure).

RAN Performance Engineer

  •  Videotron
  •  Sep 2015 - Sep 2018

Achievements:  Introduced LTE performance monitoring guiding principles and methods, that served as an organizational reference for all projects worked on.  Completed a pilot project to collect UX measurements relying on company’s technician handsets roaming across Quebec and saved 400k$ in yearly OPEX. Key Responsibilities:  Managed third parties’ partnership across all phases of the tools lifecycle from (RFP, POC, integration into the overall IT ecosystem, support management, upgrades…).  Supervised developer teams from multiple vendor adding new features and developing fixes on their products.  Responsible for all performance engineering and development of the configuration for all features in the RAN.  Performed analysis of network KPI’s, troubleshooting of issues, and was involved hands-on with day-to-day performance management/optimization functions for the RAN Network.  Tracked trouble tickets for site issues based on technical analysis and initiated corrective action to resolve site issues.  Designed monitoring KPIs for Radio Area Network services, and ensured performance excellence. Tools: Atoll ● Planet ● Astellia (NOVA) ● Business Object ● Esri GIS

RF Design and Performance Engineer

  •  Amaris
  •  Mar 2014 - Sep 2015

Achievements:  Drove LTE RF Optimization alongside company’s partner (Multi-Operator Core Network – MOCN).  Defined KPIs to measure LTE RF network performances and produced a high-level management report highlighting the LTE network rollout progress as well as the radio performances. Key Responsibilities:  Conducted performance analysis highlighting customer behavior and access to the latest cellular technology.  Ensured data integrity from the Nodes to Local databases (OSS data polling & performance profile management).

RF Capacity Management Engineer

  •  Bouygues Telecom
  •  Jul 2011 - Feb 2014

Key Projects:  2G Radio network equipment supplier swap to Ericsson & Huawei (100M EUR project)  LTE Radio network commercial launch preparation Key Responsibilities:  Conducted analysis of existing 2G & 3G radio capacity management procedures and redesigned the anomaly detection algorithms resulting in an operational and hardware savings of over 15% while ensuring service excellence.  Designed LTE radio resources consumption reports highlighting capacity challenges across the cellular coverage.  Accomplished overnight LTE technology launch by scheduling night shifts targeting local areas.  Achieved 2G monitoring and capacity alerting algorithm solution modernization while swapping Radio Access Network provider and oversaw the solution release on the in-house performance monitoring software solution.  Achieved 2012 operational budget forecast aligned with the Network Architecture roadmap.

Regional RF Evolution Engineer

  •  Sep 2008 - Jun 2011

Key Responsibilities:  Ensured 2G & 3G software/hardware evolution operational readiness and deployment’s coordination with the regional maintenance team.  Oversaw 3G frequency layer addition over 12 months on a national scale managing the operations depending on regional coverage/capacity issues’ priority and hardware delivery schedule (shortage context).  Managed VIP complaints, prepared for a sponsored event, effecting site cellular performance measurements, and built a coverage improvement plan.


Master of Engineering

  •  ECE Paris-Lyon
  •  Sep 2008 - Jun 2011