Graphic Designer and Customer Service Representative
I am a competent customer service team member with an excellent background in graphic design, Social Media Marketing, Print Design, and Digital Design. Able to effectively communicate with customers using a multitude of channels to provide world-class service with every interaction.
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Handling phone and email inquiries. Preparation of invoices, quotations, LPO, and other support files. Scheduling meetings and appointments. Keep updated records of office expenses and costs Provide basic and accurate information in-person and via phone/email Direct visitors to the appropriate person and office Greet and welcome guests as soon as they arrive at the office
My responsibilities included managing social media accounts, creating integrated design projects across both online and offline outputs, providing graphical support for blogs, websites, and social media channels. Designing and creating a wide variety of graphic arts and promotional materials. Producing accurate and high-quality designs.
Customer Service Representative
Assist banking customers who are victims of fraud, theft, or identity theft. Replacing lost/stolen debit and credit cards. Preventing fraudulent activities on the customer’s bank account. Identifying and/or tracing any suspicious or high-risk transactions
My responsibilities include designing flat icons and logos for social media platforms, managing hosting services, creating graphics primarily for published, printed or electronic media such as brochures and ads.
My responsibilities included operating a large format printer for tarpaulins, backdrops, and billboards. Designing advertisements, book covers, calendars, magazine covers, brochures, flyers, signage, stickers, tee shirts, web pages, and other branding and communication materials.