professional with 9 years’ experience in retail, General administration, Sale & marketing. *strong & solid personality • Able to work efficiently & carefully under pressure. • success in dealing with multiple tasks in a field. *handle inquiries, complaints and finding solutions that satisfy the customers. *present a smart and professional image at all time. *Willing to try new opportunities and gain experience. *Fast-witted.
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Assisted customers with information regarding certain vendors • Consistently met and exceeded store sales set by manager; awarded retail bonus for most sales. • Assisting in training, monitoring, and development of new recruits • Handled the cash register, reports, all transactions, issued receipts • Managed the opening and closing of the register in accordance with store procedure • Achieved incremental sales growth by gaining customer self-assurance.
15–2016 • Report directly to the CEO by assisting with her day to daytime schedule, arranging all her meetings/calls with clients, booking all travel/conferences, and filing office order cost summaries. • Increased event sales by 22% through actively scheduling a minimum of 10 business to business sales meetings weekly. • Negotiate and confirm contract agreements with outside patrons and business partners. • First point of contact to all incoming client calls and walk-in guests hire through my client relations focus.
Competently relayed information between medical staff and patients • Answered and screened a high volume of telephone calls • Accurately prepared prior authorization forms for health insurances companies to ensure that the patients received the medication and care they needed daily. • Responding to telephone calls from patients, GPs and other internal departments • Liaising with consultants to book follow up appointments, book ticket/hotel for doctors and staff, reschedule clinics •Tracking in and out all medical notes •Internal and external digital marketing for medical and cosmetic clinics • Representing and promoting the center in exhibitions and events
Event coordinator assistant
•May supervise staff for AMD: South African Aerospace Maritime & Defence industries association, which may include hiring and scheduling. •Assists users of facilities by providing requirements regarding technical, security, and/or other requirements; assists in problem resolution and answer questions. •Assists in developing and scheduling event staff in accordance with specifications; oversees assigned staff or operations. •Attends events to assist with the facilitation of operations and responds to emergencies, problems, etc.; ensures assigned aspects of events are implemented and controlled according to plans. •Maintains records on event activities, progress, or status. •Coordinates activities of assigned areas with activities of other staff to ensure optimum efficiency and compliance with appropriate procedures and specifications. • Maintains facility or event calendars, updating as necessary.
•Greeting guests as they enter and putting them on a waiting list as necessary. •Providing guests with menus and answering any initial questions. •Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. •Engaging with guests to ensure they\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'re happy with food and service. •Responding to complaints and helping to resolve them. •Answering phone calls, taking reservations and answering questions. •Helping with other positions in the restaurant as needed. Providing great customer service.
Identified interested and qualified customers to provide them with additional information. •Sold products being promoted and kept record of sales. •Suggested specific product purchases to meet customers\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' need. •Learned about competitor\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s products consumer\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' interest and concerns to answer questions and provide more complete information.
attracting new customers and helping the company reach revenue targets • Demonstrate and provide information on promoted products/services • Create a positive image and generate customer interest. • Distribute brochures, flyers etc. to source new sales opportunities • Identify interest and understand customer needs and requirements • Set up booths or promotional stands and stock products
Assigned by the Japanese oil and gas company JOGMEC as the main assistant at the international oil and gas exhibition in Abu Dhabi.